Privacy Policy

Last Updated: November 4, 2025

This Privacy Policy describes how Rinse Luxury Salon (“we,” “us,” or “our”) collects, uses, and shares information from individuals (“you,” “your,” or “Consumers”) who visit our website, use our salon services, book appointments, or otherwise interact with us. We are committed to protecting your privacy and safeguarding your Personally Identifiable Information (PII). Please read this policy carefully to understand our practices.

By accessing or using our website or services, you consent to the practices described below.

1. Information We Collect

Personal Information: When you visit our website, book an appointment, sign up for our mailing list, or otherwise provide information, we may collect personal information that you voluntarily provide. This may include:

  • Your name, email address, phone number, and postal address.

  • Appointment booking information (service type, date/time, stylists or therapists involved).

  • Payment and billing information, if you make purchases or payments through us.

  • Any other information you choose to provide in contact forms or communications.

Automatically Collected Information: When you access our website or mobile bookings, we may automatically collect certain information about your device and browsing behavior, such as:

  • IP address, browser type and version, operating system, device type.

  • Pages or screens you view, links you click, how long you spend on our site or booking pages.

  • Cookies and similar technologies usage to collect browsing behavior.

Cookies & Similar Technologies: We may use cookies, web beacons, tracking pixels and similar technologies to collect information about how you use our website and to improve your experience. You can learn more about our use of cookies directly below.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to help our website function effectively, personalize your experience, and analyze how our site is used.

What are cookies
Cookies are small text files placed on your device by websites you visit. They allow us to recognize your browser, remember your preferences, and understand how visitors interact with our site.

Types of cookies we use

  • Essential cookies: Required for core website functionality such as appointment booking, secure access, and navigation.

  • Performance and analytics cookies: Collect anonymous information about how visitors use our website (for example, which pages are visited most often) to help us improve performance and usability.

  • Functional cookies: Remember your preferences—such as stylist, location, or previous services—to personalize your experience.

  • Marketing cookies: Used, where applicable, to deliver relevant advertisements and measure the effectiveness of our marketing efforts.

Managing cookies
You can control or delete cookies at any time through your browser settings. Most browsers allow you to refuse or remove cookies. Please note that disabling cookies may limit certain features of our website.

Third-party cookies
We may use trusted third-party tools—such as Google Analytics, Meta Pixel, or our online booking provider—that place cookies to measure performance or assist with marketing. These third parties handle any information they collect in accordance with their own privacy policies.

By using our website, you consent to our use of cookies and similar technologies as described above. You may withdraw or modify your consent at any time by adjusting your browser settings.

3. How We Use Your Information

We may use the information we collect for a variety of purposes, including:

Providing our services: To process and manage your salon bookings, to deliver the services you request (hair, beauty, wellness, etc.), to communicate with you about your appointments, confirmations, cancellations or modifications.

Communications: To send you updates, promotions, newsletters, offers and other marketing communications if you choose to opt in. You may opt out of promotional communications at any time.

Website improvement: To understand how our website and booking systems are used, to analyze trends, improve content, enhance user experience, and detect and prevent fraud or misuse.

Administrative purposes: To fulfill our legal, tax, audit and record-keeping requirements; to maintain the security of our services; to enforce our policies and terms of service.

4. Sharing Your Information

We do not sell your Personally Identifiable Information to third-party marketers. However, there are limited circumstances where we may share your information.

Business operations: We may share your data with trusted third-party service providers who assist us in performing business functions (e.g., online booking platform, payment processors, CRM / email services, website hosting, analytics). All such providers are contractually obligated to protect your data and use it only for the purposes we authorize.

Legal compliance: We may disclose your information if required by law, regulation, subpoena or other legal process, or to protect our rights, property or safety, or the rights, property or safety of others.

Business transfer: In the event of a sale, merger, acquisition, reorganization, or other business transaction, your information may be transferred to the new entity; we will ensure the same level of protection for your data under this Privacy Policy.

5. Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable laws and our internal policies:

  • Access: You may request access to the personal information we hold about you.

  • Rectification: If you believe any of the information is inaccurate or incomplete, you may ask us to correct or update it.

  • Deletion: You may request that we delete your personal information, subject to legal obligations or legitimate business purposes (e.g., record retention requirements).

  • Opt-out of marketing: If you receive promotional communications and wish to stop, you may unsubscribe or opt out.

  • Data portability: Where applicable, you may request a copy of your personal information in a structured, machine-readable format.

To make any of these requests, please contact us at the contact information below. We may need to verify your identity before responding to your request.

6. Data Security

We implement commercially reasonable technical and administrative measures to protect your personal information from unauthorized access, use, alteration or disclosure. However, no method of transmission over the internet or of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children’s Privacy

Our services are not directed to children under the age of 16 (or other applicable age). We do not knowingly collect personal information from minors without parental consent. If you believe we have collected information from a child under the applicable age, please contact us so that we can delete the information.

8. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices, services, technological changes, or legal/regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at:

Rinse Luxury Salon
5600 Post Road
East Greenwich, RI 02818

Telephone: (401) 575-2573

Email: Rinsesalon0826@icloud.com